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PRIVACY POLICY – THE LEARNING VAULT FOR FEMAL SMALL BUSINESS

 

GDPR Data Privacy Policy Notice for the Learning Vault For Female Small Business

 

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how data protection law protects you.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.
1. WHO WE ARE AND IMPORTANT INFORMATION
2. THE PERSONAL DATA WE COLLECT ABOUT YOU
3. HOW WE COLLECT YOUR PERSONAL DATA
4. HOW WE USE YOUR PERSONAL DATA
5. WHO WE SHARE YOUR PERSONAL DATA WITH
6. INTERNATIONAL TRANSFERS
7. DATA SECURITY
8. DATA RETENTION
9. YOUR LEGAL RIGHTS
10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
11. QUERIES, REQUESTS OR CONCERNS

 

  1. WHO WE ARE AND IMPORTANT INFORMATION

What is the purpose of this privacy notice?

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up for a newsletter, take part in a competition or purchase a product or service.

This website is not intended for children, and we do not knowingly collect data relating to children.

You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your
data. This privacy notice supplements the other notices and is not intended to override them.

 

 

 

 

 

Data controller(s) Gillian Sweeney of The Learning Vault for Female Small Business is the controller and responsible for your personal data (collectively referred to as
“we”, “us” or “our” in this privacy notice).

 

Our contact details are:

 

34 Curling Lane, Badgers Dene, Grays, Essex RM17
5JB, telephone 07956 223203.

For all data matters contact Gillian Sweeney on 07956 223203

Third-party links outside of our control

This website may include links to third-party websites, plug-ins and applications or affiliate links.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party
websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

  1. THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes First name, last name, username, marital status, title, date of birth, gender.
  • Contact Data includes Billing address, delivery address, email address and telephone number

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal  convictions and offences.

 

 

 

 

 

 

 

If you fail to provide personal data

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you
have with us but we will notify you if this is the case at the time.

 

 

  1. HOW WE COLLECT YOUR PERSONAL DATA


We use different methods to collect data from and about you including through:

Automated technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

Please see our cookie policy:

 

https://thelearningvaultfsb.co.uk/cookie-policy/

 

for further details.

Directly You may give us your identity, contact and financial data by:

  • Filling out forms
    • By corresponding with us by email, direct messaging or social media
    • By filling in forms

This includes personal data you provide when you:

 

  • Answer any questionnaires or online forms
  • Create an account on our website
  • Subscribe to our service or publication
  • Request marketing to be sent to you.
  • Third parties or publicly available sources

We may receive personal data about you from various third parties and public sources as set out below:
• Analytics providers such as Google based outside the UK
• Search information providers such as Google based outside the UK
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as data brokers

 

 

 

 

 

 

 

 

  1. 4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

  • Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract
  • Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for
    our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law)
  • Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Purposes for which we will use your personal data

We have set out below, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at  mailto:hello@thelearningvaultfsb.co.uk  if you need details about the
specific legal ground we are relying on to process your personal data where more than one ground has been set out below.

Purpose/Activity Type of data Lawful basis for processing including basis of  Legitimate interest
To register you as a new customer
(a) Identity
(b) Contact
Performance of a contract with you
To process and deliver your order
including: (a) Manage payments,
fees and charges (b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover
debts due to us)
To manage our relationship with
you which will include: (a)
Notifying you about changes to
our terms or privacy policy (b)
Asking you to leave a review or
take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and
Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our
records updated and to study how customers use our
products/services
To deliver relevant website
content and advertisements to
you and measure or understand
the effectiveness of the
advertising we serve to you
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and
Communications
(f) Technical
Necessary for our legitimate interests (to study how
customers use our products/services, to develop them,
to grow our business and to inform our marketing
strategy)
To use data analytics to improve
our website, products/services,
marketing, customer
relationships and experiences
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types
of customers for our products and services, to keep
our website updated and relevant, to develop our
business and to inform our marketing strategy)
To make suggestions and
recommendations to you about
goods or services that may be of
interest to you
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests (to develop our
products/services and grow our business)
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

WE HAVE ESTABLISHED THE FOLLOWING PERSONAL DATA CONTROL MECHANISMS:

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us [OR IF YOU PROVIDED US WITH YOUR DETAILS WHEN YOU ENTERED A COMPETITION OR
REGISTERED FOR A PROMOTION] and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside of The Learning Vault for Female Small Business for marketing purposes.

Opting out

You can ask us to stop sending you marketing messages at any time by choosing to unsubscribe to any email
marketing message that is sent to you or by sending us an email to hello@thelearningvaultfsb.co.uk  at any time. If you are receiving any marketing from third party companies, you must either unsubscribe on their marketing emails or send
them an email directly, stating that you wish to unsubscribe.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase, warranty, registration or other transactions you have had with The Learning Vault for Female Small Business

 

 

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see

 

https://thelearningvaultfsb.co.uk/cookie-policy/

 

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an
explanation as to how the processing for the new purpose is compatible with the original purpose, please send us an
email to hello@thelearningvaultfsb.co.uk

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

  1. WHO WE SHARE YOUR PERSONAL DATA WITH

We will share your personal/business data with the parties set out below for the purposes of promoting and advertising your business.
• If you advertise with us, the data you provide about your business will be shared on our website, for the purposes
of promoting your business. This can be removed at anytime by emailing us at hello@thelearningvaultfsb.co.uk

this will of course remove any reference to your business from our website.
• We will never unknowingly, share or sell your personal data to any third party (please see above for more further information about your personal data )

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party users (users/customers of our website) to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

  1. INTERNATIONAL TRANSFERS

We do not transfer your personal data outside of the UK

 

 

 

 

  1. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those

employees, contractors and other third parties who have a business need to know. They will only process your
personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

  1. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
However, by law, we have to keep basic information about our customers (INCLUDING CONTACT, IDENTITY, FINANCIAL AND TRANSACTION DATA) FOR [SIX] YEARS AFTER THEY CEASE BEING CUSTOMERS FOR [TAX] PURPOSES.]

In some circumstances you can ask us to delete your data: see Your legal rights below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

  1. YOUR LEGAL RIGHTS

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
    • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
    • The right to request your personal data is erased where it is no longer necessary to retain such data;
    • The right to withdraw your consent to the processing at any time, where consent was the lawful basis for
    processing your data;
    • The right to request that we provide you with your personal data and where possible, to transmit that data directly
    to another data controller, (known as the right to data portability), where applicable i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by
    automated means);
    • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
    • The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).

If you wish to exercise any of the rights set out above, please email us at hello@thelearningvaultfsb.co.uk


No fee required – with some exceptions – You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

  1. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This privacy policy was last updated on 25.03.25. Historic versions are archived and can be obtained by contacting us
at hello@thelearningvaultfsb.co.uk

Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.

 

 

 

 

  1. QUERIES, REQUESTS OR CONCERNS

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact us at hello@thelearningvaultfsb.co.uk


If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information

Commissioners Office on 03031231113 or via email

https://ico.org.uk/global/contact-us/email/

 

or at the Information

Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK

 

 

Gillian Sweeney

The Learning Vault for Female Small Business